Great Knife (but...)
07/26/2007
Reviewer: Henry Cadmus
We have just received our three knives. They look and feel great. Very solid. The sheath looks well thought out and is easy to adjust. There is a 'lip' that claps the knife into the sheath. This has a good 'thumb' rest to pull the blade out quitely and evenly. There is no awkward jerking (of the arm) once the blade is free of the clamp.
But (and there always seems to be a but) on each of the sheaths, one of the snaps is too tight. So tight, that we needed a tool to pry them open, fearing that we might damage or pull the snap out of the material. This might just be function of the items being brand new...
Called Gerber Services Department for advice. Got a recording that told the caller that due to high call volume you needed to e-mail your question or leave a recording. Made me wonder why the services department (which I assume handles warranty and repair issues) has a high call volume? For now we leave the one snap open which is not a problem... The knife is a 'keeper'.
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